FREQUENTLY ASKED QUESTIONS
We will reply as soon as possible within 48 hours (please be patient on non working days)
Orders are typically processed within 3 business days after payment confirmation.Most packages arrive within 7 days after shipment, and it may take up to 12 days to receive the package
Yes, you can track your order. Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website. Use this information to monitor your shipment's progress.
Your order history or purchase history is typically accessible in the "Order History" or "Purchase History" section of your account. Here, you can view past orders, track shipments, and review invoices.
Please contact our customer support team as it usually takes 3-5 days from processing orders to shipping If the order has already been sent out, you need to return it after receiving the goods. We will resend the order for you after signing for it