Subscribe

What is subscription?

Subscription is a premium membership that offers exclusive benefits to our valued customers.

How to Subscribe?

Click on 'Subscribe' in the upper right corner of our homepage and follow the prompts to fill it out

What are the benefits of subscribing?

By subscribing, you can become our valued member. We will regularly send you the latest discount coupons every week and keep you updated on the latest activity trends

Is there a cost associated with the subscription?

No fees

Can I cancel my subscription at any time?

Absolutely! You can cancel your subscription at any time with no long-term commitments.Just contact customer service to cancel

How can I contact customer support for subscription-related questions?

You can send it via email TK-Selection@outlook.com Contact our customer support team or leave us a message directly through the homepage

Personal account

How to create a personal account?

To create a personal account, Follow the prompts to provide your name, email address, and create a password.

What is the use of registering a personal account?

Having a personal account allows you to enjoy a personalized experience, track orders, access saved preferences, and receive updates and offers tailored to your interests.

What should I do if I forget my account password?

If you forget your password, click on the "Forgot Password?" or "Reset Password" link on the login page. Follow the instructions sent to your registered email to reset your password.

Can I change my username or display name?

In most cases, you can change your username or display name by going to your account settings. However, some websites may have restrictions on username changes or may require you to contact customer support for assistance.

Can I delete my account?

Yes, you can usually delete your account by going to your account settings or contacting customer support. Please note that account deletion may result in the loss of certain data and access to services.

My Order

What if I accidentally purchase the wrong color or size?

请联系我们的客户支持团队,因为从处理订单到发货通常需要3-5天 如果订单已经发出,您需要在收到货物后退货。签收后,我们将为您重新发送订单

How can I apply a discount code or coupon to my order?

During the checkout process, you will find a field labeled "Discount Code" or "Coupon Code." Enter your code there and click "Apply" to see the discount reflected in your total.

Can I track the status of my order?

Yes, you can track your order. Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website. Use this information to monitor your shipment's progress.

How can I view my order history or purchase history on my account?

Your order history or purchase history is typically accessible in the "Order History" or "Purchase History" section of your account. Here, you can view past orders, track shipments, and review invoices.

How long can I receive the items I purchased?

订单通常在付款确认后的 3 个工作日内处理。大多数包裹在发货后 7 天内到达,最多可能需要 12 天才能收到包裹

If the item is not received due to an accident?

Delivery is guaranteed! If your shipment is lost or seized we will reship once at our expense.

What should I do if I fill in the wrong shipping address or phone number?

You can contact our customer support team to make changes, which usually takes 3-5 days for order processing If the goods have been shipped but may not be received due to incorrect information from you

Our Policy

Delivery Policy

Orders are typically processed within 3 business days after payment confirmation. Read more

Privacy Policy

We take the security of your personal information seriously and implement reasonable measures to protect it. Read more

Return Policy

In order to protect users' rights and shopping experience, we accept returns within 7 days after the delivery date.Read more